Mail-In Your Device to Us Today!

Mail-In Instructions

Various stacked cardboard boxes and packages inside a vehicle, with some branded boxes from Zalando and other brands, packed up for delivery.

Not local? No Problem!

Just fill out our form. Once completed you will receive our address and information on next steps via email. Please reply to email when you have shipped package and provide the tracking number.

**Important: All communication will be completed via email. Please use an actively monitored email address when submitting form**

FAQ text with blue squared background

How much does it cost?

We offer flat rate prices on our repairs. It does not include part cost or shipping fees. The final price will vary based on the issue and the repair. We do offer free basic diagnostics. Advanced diagnostics is $50.

How long does it take?

The typical turnaround time is 1-3 days plus shipping time. It can be shorter than that or it can be longer if we need to order parts. Either way we will provide status updates at each step in the process.

Am I responsible for shipping costs?

Yes, we use UPS for our return shipping anywhere within the United States. You will be responsible for the costs of shipping to and from us - Unless we are unable to resolve the issue and then its no return charge!

How do I pay?

After the repair is complete we will send out our final invoice for payment. You can pay via Card, PayPal, Apple Pay, Venmo, CashApp, or Zelle.

How does free estimate for basic diagnostics work?

Once we diagnose your device we will send you an estimate of the repairs for your approval. If you do not approve the repairs there will be no charge except for the cost to ship the device back to you.

Is there a warranty?

Yes, we provide a 90 day warranty. Please note this is only valid for the issue that was repaired. Any new issues will be treated as a new case.